After you have completed the job, you may select Complete Job. Once that’s done, the customer will be able to review your service.
You can find your customer reviews in the Reviews tab in the Menu section.
The better your reviews are, the higher the chances of you getting booked!
You may reply a review by selecting the review and write your reply in the Your Comment section.
It shows great customer service when a reply is appropriate.
You should thank the customer if it is a good review.
Do reply politely even if you receive a feedback for improvement.
Future customers will be able to see all of your replies, and appreciate such professionalism.