You will receive a full reimbursement of the credits deducted if the customer cancels their booking. Kaodim will investigate the cancellation, and may reimburse you on a pro rata basis if you have completed partial of the work.
Articles in this section
- What’s Kaodim Direct?
- What are the advantages of accepting Kaodim Direct requests?
- Why can't I edit quote for Kaodim Direct job request?
- How much does it cost to accept Kaodim Direct job requests?
- What if the customer cancels their booking?
- What is the refund process for Kaodim Direct?
- Can I cancel the job?
- What if I fail to show up for a booking?
- What if the job requires more time or it's out of the job scopes covered in the quote?
- Direct Cleaning Service charges and terms