The customer gets benefits from our awesome promo codes, by using them along with their job request. Their job request will have a specific promo code logo (as shown in Image 1 below)
At the time they make payment upon completion of the job, you'll need to grant them the appropriate discount accordingly. We always encourage you to confirm on the final payment before carrying out the service.
You will get a full refund from Kaodim for all the discounted amounts you offered the customers. Here is how you can claim back your money for the promo job requests that you have completed, please follow the following steps:
1) Please ensure that the customer has clicked BOOK and you have clicked COMPLETED on your Kaodim dashboard for each of these claims.
2) Please use this Promo Reimbursement Form to submit the receipts in order to get your money back each time you complete any job request with a promo code. Ensure that ALL of the following details below are included in your receipt before submission:
- The customer’s name
- The customer’s request ID
- The date of which the job was carried out
- Initial cost of the job – discounted amount = Total cost (Amount customer paid)
We will only reimburse you the money when the receipt contains all of the criteria above.
3) ALL claims to be submitted by the last day of the month and reimbursement will happen latest by 15th of the following month.
4) Please also refer to the terms and conditions of the promo code to know about the last date for submissions of your claims.
In the example above, the customer will get RM30 off the final payment from you. You will give the discount to the customer and claim the amount back from Kaodim.
- The form allows you to submit more than 1 receipt at a time, therefore please upload all of your completed promo job requests' receipts to get your money back
- Please ensure to read the Terms and Conditions of each promo code to find out the final date you can claim for your reimbursement for that specific promotion. Claims that have passed the claim date on the terms and conditions will not be entertained.
- Submission of forms must be carried out by the last date of the month in order for Kaodim to reimburse you the money by 15th of the following month.